Getting Started

Understanding the electricity bill

How is electricity measured

Ever stared at your electricity bill and wondered what a kWh actually is and how much electricity does my A/C actually needs to run? It sounds complicated, but it’s surprisingly simple. Let’s break it down to make sure you end up these lines with no doubts about it. 

Why are we talking about kWh instead of kW. 

When we talk about electricity consumption of a certain appliance, we always talk about how many kW of power does a certain appliance has, which may lead to some misunderstanding about how is the electricity bill calculated. 

Watts (1 kW = 1000 Watts (W)) measure power, which is the total amount of electricity per second needed to make this appliance work. In this cases, it’s useful to use a water analogy to compare. Imagine a water tank which uses a pipe to get filled. The power, measured in watts (W) or kilowatts (kW), would be the section of the pipe. The more section the pipe has, more water per second would flow and the tank would fill faster. In the case of electricity there is no “tank”, but we can imagine the tank as the appliance that needs this amount of power, so the “pipe” (in this case, the power wire) has to allow the flow of this amount of electricity at every moment.  

So then, what are kWh actually used for? 

Knowing about power and how electricity is consumed by home appliances would definitely help, but how fast you use the electricity is not the main component of a common electricity bill in an average household. They bills you for the total amount of electricity you have used over each billing period, so time (and kWh) enters the game. Power and energy (kW and kWh) are very related to each other and energy is in fact really straightforward to understand once you have understood power. 

Watts per hour (Wh) or kilo Watts per hour (kWh) are the energy consumed by any electrical device. It is calculated as the rated power of the appliance (W or kW) multiplied by the number of hours that the appliance has been working. For example: 

If we turn on an A/C system to heat up our living room, which has a rated consumption power of 1200 W and we use it for 2 hours, the total consumption of this scenario would be 1200 W * 2h = 2400 Wh. (or 2,4 kWh, since 1 kWh = 1000 Wh similar to power). 

Thinking in our previous analogy with the water and the pipe representing the power. In this case, the energy or kWh consumed would be similar to the total amount of water located in the tank. If we have a wide pipe (representing a big appliance with huge power consumption), the tank would fill faster, so in 1 hour will be more water in the tank (more energy consumed) than the energy it would be if the pipe was thicker (low consumption appliance). 

For the total energy consumption included in the electricity bill: 

The total amount of energy consumed in the billing period is the water in the tank. 

The watts represents the total amount of water per second that each appliance pours to the water tank. In the case of the example: 

  • If during the month we use the TV for 50h, the total amount of electricity consumed would be 150 W  *  50 h = 7500 Wh = 7,5 kWh. 
  • The fridge, although always plugged in, doesn’t need to work the 24h of the day. Assuming an average of 6 hours per day (assuming a billing period of one month, this would mean 180h of use): 300 W  * 180 h = 54000 Wh = 54 kWh 
  • The air conditioner is a seasonal appliance, but for this example are going to simulate a scenario where 2 hours of use per day at heat hours. This would represent 60h of total use and 1200 W * 60 h = 72000 Wh or 72 kWh. 
  • For the oven, is estimated an average usage range between 0,5-1h per day with residential use. Assuming an usage of 0,75 h per day (22,5h per month) in our example the total consumption would be 1500 W * 22,5 h = 33750 Wh, or 33,75 kWh. 

So, for this example, the total consumption of the different appliances at the end of the billing period would be: 7,5 + 54 + 72 + 33,75 = 167,25 kWh and this would be the number used by the electricity company in their bill. 

Spain

Open vs Regulated market

Most of us are familiar with receiving an electricity bill each month, but few truly understand what all the numbers, charges, and terms actually mean. To make sense of your bill, it helps to know not only how electricity tariffs work, but also which type of electricity market you are part of. 

In Spain, electricity is supplied through two main markets: the regulated market and the open (or free) market. Both offer electricity to homes and businesses, but they work in different ways and follow different pricing rules. 

Open vs Regulated market 

As previously stated, in Spain there are two different ways to acquire electricity for our houses and/or commerce. On the one hand, there are some companies allowed to offer a regulated tariff, which price is regulated by the government, widely known as the “regulated market”. On the other hand, since the electricity market is liberalized, electricity suppliers can offer different tariffs. This is better known as “open market”. 

In the open market, companies may offer different kinds of tariffs, such as flat rates, dynamic tariffs or constant price offers. The convenience of choosing one of these offers will depend on the consumption profile of our house. 

On the other hand, in the regulated market electricity price fluctuates every hour following the wholesale electricity market price (for more information about it, you can click here), and some other charges are added depending on each hour itself. Only a few number of electricity suppliers are allowed to offer these services. In addition, these suppliers are also the only ones who offer access to the Spanish government’s “bono social” to offset the cost of the electricity bill, destined to families with low incomes. 

Table 1. Regulated market authorised suppliers. 
Regulated market energy supplier 
Company group 
Endesa
Iberdrola
Naturgy
Total Energies
Repsol
CHC Energía
Gaselec

Also in the regulated market, Spain has experienced several changes in the possibilities of the type of electricity bill they can contract in the last few years. In 2021 all 2.0 and 2.1 market tariffs have been grouped into 2.0TD tariff, which encompasses 3 different energy periods and the possibility of contracting 2 different power periods. 

This 2.0TD consists of peak/flat/valley hours for the energy-related term in the bill, the amount that has to be summed up with the contracted power cost plus the different taxes. 

  • Peak hours are hours when most of the buildings demand a huge amount of energy so the price is typically higher. 
  • Valley hours are those hours when the system is relaxed, and the consumption in this periods is cheaper than the others. 
  • Flat hours are the rest of the hours, with taxes cheaper than peak hours but more expensive than valley hours.
Figure 1. Different periods for energy consumption in 2.0 TD tariff. (Source: CNMC) 

This tariff can be contracted by any customer with a power lower than 10 kW with the PVPC using one of the energy providers above mentioned, whereas people in the range between 10 kW and 15 kW can also contract a 2.0 TD tariff but should go to other energy supplier in the open market, where those three different periods may differ from the stablished in the PVPC, or even a flat hour scheme for the energy consumption can be followed, depending on the specific offer of the energy supplier. 

Table 2. Old vs new tariffs period comparison. 
New tariffs Old tariffs
Tariff Periods Tariff Periods
2.0TD 3
2.0A 1
2.0DHA 2
2.0DHS 3
2.1A 1
2.1DHA 2
2.1DHS 3

Also, the Spanish government approved a new template of the electricity bill to be adopted by the different companies. The following items should be present in every bill: 

  1. Energy supplier logotype 
  1. Brief description of the bill (final amount, bill number, consumption period, payment deadline. 
  1. Summary of the different costs of the bill. 
  1. Customer identification. 
  1. Type of contract. 
  1. Consumption information of the taxed period and a summary of the past 12 months. 
  1. Cost sharing of the total amount of the bill (which percentage goes to pay the energy, which one represents the meter rent, the power contracted, etc.) 
  1. This last section is used to give the end consumer information about claims or inquiries with the supplier. 

Regulated market: How is the PVPC price established? 

PVPC 2.0TD tariff (“Precio Voluntario al Pequeño Consumidor” is  gaining popularity as an electricity tariff in Spain, with more than 11 million of contracts out of the 29 million residential consumers. Any residential customer can choose this scheme with less than 10 kW of power-capacity contracted. One of the more significant characteristics of PVPC tariff is that regardless of the electricity supplier, the price for the customer remains the same since this price is not established by the utility company but by the wholesale electricity market and the different taxes and charges regulated by the Spanish government. 

In PVPC, the hourly price to be paid is directly related to the wholesale electricity market’s price, where the energy suppliers buy the electricity from the energy generators at large scale. This price, in addition to an energy adjustment cost, is considered as the main component of the PVPC price. 

However, there are also other costs we have to pay for in our bills. The cost of ancillary services, as well as other tolls, charges and regulated costs are added to the price depending on the time period in which our consumption takes place (peak, flat or valley). 

Explaining it with an example 

Here, we can see all the information that is given for an electricity supplier offering a PVPC tHere, we can see all the information that is given for an electricity supplier offering a PVPC tariff, similar to the template the Spanish government settled for this kind of bill. Focusing on point 9, we can see the different items we have to pay for. These are the following: 

  1. Power capacity: Also known as “fixed term”. We have to pay for the power capacity the distributors save for us to use our home appliances (regardless of whether we use them or not, we pay for the capacity to do it anytime). As we can see in point 5, we have two different power capacities, one for peak hours and the other one for valley hours. This power is the same by default, but we can modify it if we want, allowing us to easily charge our electric vehicle in valley hours, for example. 

This term is also divided into two different costs. First, we pay for the power contracted multiplied by the regulated cost of the tolls, and this also applies to the billing period (in the case of the example, 30 days, which means 30 days of the billing period divided by 365 days of a natural year). This is also divided into both peak and valley power contracted periods. 

Finally, we must add the fixed trading margin, which reflects the costs of the commercialisation of the power contracted. 

  1. Energy consumption: This is the variable term, which depends on how much energy has been consumed and when this energy was consumed. In the same way as the power capacity, there are two different costs we have to face. Those are, again, the tolls for the energy used depending on which period we have used hour appliances. In this section, we can also see the real energy consumption we had, used to calculate the final energy consumption term by multiplying it by the average price of the billing period. 
  1. Electricity tax: This tax to electric consumption is established by the government, currently 2.5% 
  1. Meter renting: Most of the consumers do not own their meter, but they rent one from the distributor. We have to pay a small amount in each bill for the renting of that meter. 
  1. VAT 

The final amount to pay for the consumer will be the sum of the different terms previously calculated (point 3 in the previous mock-up bill). 

For more information, you can check the didactic video elaborated by the CNMC (Comisión nacional de los mercados y la competencia) with the information required to be included in every electricity bill. 

Figure 4. CNMC explainable video. 

How could I know the energy consumption in my house for a specific time range? 

One of the very first steps to take when we are planning to care about the electricity bill and we want to be energy efficient is to know not only the consumption but also the specific hours in which this energy consumption takes place. 

In order to do that, electricity distributors in Spain allow customers to access their databases with this information.  

So the first thing to do is to identify the electricity distributor in our household (NOT the electricity supplier). Electricity distributors are spared in Spanish geography and are responsible for ensuring the reliability of the grid as well as the quality of the electricity we need in our houses.  

Although there are more than a hundred electricity distributors in Spain, there are five of them  in charge of the totality of the electricity distribution grid. Those five are typically located in the following areas: 

One easy way to know the distributor in charge of your household is by looking at the electricity bill. One of the terms included in section e) (point 5 in the example) corresponds to the CUPS number (“Codigo Único de Punto de Suministro” in Spanish). This number is composed of two letters identifying the country (“ES” for those customers in Spain”) followed by 20 digits. Those digits are the identification number of your specific supply, and the first four numbers represent the electricity distributor that is related to your electricity supply. For the biggest distribution companies in Spain, the first four digits of the CUPS will be the following: 

Distribution company CUPS 6 first digits 

Endesa (edistribución)ES0031 
Iberdrola (ide) ES0021 
Naturgy ES0022 
EREDES ES0026 
Viesgo ES0027 

Knowing your distribution company is usually even easier since most energy suppliers include this information directly in the electricity bill. Although most of the people will be plugged into one of these five distributors, Spain has 333 different distribution companies. If you identify your distributor company that is not included in the previous list, you can check the complete electricity distributors list in the following link. 

Once you identify your distribution company from the list above, you can access the information regarding your energy consumption by logging into their respective customer website (right column of the list). 

CNMC tariff comparator. 

One of the most interesting tools to use in case you are thinking about changing your electricity tariff or stay updated about the most interesting options for you house is looking at the CNMC’s tariff comparator

In this tool, you can access with the information you found in the bill about your energy consumption and you will get in return the different prices you would have got with the other electricity suppliers.  

When into the main page of the comparator, the first thing to do is choose the type of energy supply. In our case, we are going to assess the electricity supplier comparator, but you also have access to a natural gas supply comparator.  

Diving into the electricity tariff comparator, the webpage will require you to provide different inputs regarding energy consumption and geographical location (postal code) to calculate the best option for your house taking into account your consumption prophile, accessibility of the different suppliers among others. 

One of the key things to ensure the accuracy of the tool is to provide the most detailed and reliable information regarding our consumption profile. Checking your consumption of the previous months or, if possible, of the same month another year could be very useful. 

Notice also the possibility to upload a file with your energy consumption (can be downloaded from your distribution company website in .csv format), for more accurate advice. Additionally, you can access this tool by scanning the QR code included in your electricity bill to automatically include your consumption profile. 

Greece

The liberalization of the Greek electricity market began in earnest with the implementation of the EU’s Electricity Directive 96/92/EC, which was transposed into Greek law in 1999. This directive aimed to create a competitive electricity market within the European Union. Before liberalization, the Public Power Corporation (PPC) – Δημόσια Επιχείρηση Ηλεκτρισμού (ΔΕΗ) held a monopoly on electricity generation, distribution, and supply in Greece. PPC was a state-owned entity, and consumers had no choice but to purchase electricity from it.  

The liberalized electricity market can be broadly divided into wholesale and retail segments, each with its distinct components and mechanisms. The wholesale electricity market is where electricity is traded in bulk between generators, suppliers, and sometimes large industrial consumers. It includes several sub-markets: 

  • Forward Market (Ενεργειακή χρηματοπιστωτική αγορά)  
  • Day-ahead Market (Αγορά επόμενης ημέρας)  
  • Intra-day Market (Ενδοημερήσια αγορά) 
  • Balancing Market (Αγορά Εξισορρόπησης) 

The retail electricity market involves the sale of electricity to end consumers, including households, businesses, and industries. The Electricity Suppliers purchase electricity from the wholesale market or generate their own and sell it to end consumers. The consumers can choose from multiple suppliers based on price, service quality, and additional services.  

Tariffs 

The tariffs available in the market are classified into fixed and variable categories, based on how closely they align with the Market Clearing Price (MCP), previously known as the System Marginal Price (SMP) or Τιμή Εκκαθάρισης Αγοράς – ΤΕΑ (πρώην Οριακή Τιμή Συστήματος – ΟΤΣ). The MCP represents the price of electricity production from the most expensive unit that is needed to meet demand during each hour. In the electricity exchange, the daily clearing price is determined by the highest (marginal) trading prices for each hour. Electricity demand is fulfilled by a mix of units using various fuels, each offering their output at different prices based on their operating costs. Renewable energy units, which have minimal operating costs, are utilized first, followed by other units with higher costs until the hourly demand is satisfied. The price set by the last unit required to meet the demand establishes the hourly market clearing price. This clearing price is applied to all participants for the electricity they contribute to the grid1

The MCP is a key parameter of the electricity tariff. It is transferred to the electricity bill as an Readjustment Clause (Ρήτρα Αναπροσαρμογής). 

Since 1.1.2024 the tariff plans offered by the energy providers are 4, each one assigned with a different colour2

  • The blue tariff, with a fixed price per kilowatt-hour and fixed price and a fixed-term contract.  There is no risk, but both the price of the kilowatt-hour and the fee can usually be high. This is the only case where a change of supplier before the expiry of the contract triggers an early termination charge. 
  • The green tariff is a special tariff, which is the sum of the basic supply price and the price based on the fluctuation mechanism. It includes specific common features for all suppliers and a variable price monthly, but which will be “locked” from the first day of each month of consumption. The billing price will be announced by the suppliers by the first day of the month of application and will be published on the Energy Regulatory Authority (RAE) – Ρυθμιστική Αρχή Ενέργειας (ΡΑΕ)3 website to facilitate comparison by consumers. For this reason, the price reflects the final supply price in €/MWh, after calculation of any discounts, while the fee will not exceed €5 per month. Those who do not opt for a different tariff by 31 December 2023 automatically switched to this tariff on 1 January 2024, except for consumers with a fixed contract. 
  • The yellow tariff where the price is variable according to the fluctuation of the wholesale price on the Energy Exchange. The following subcategories are distinguished according to when the price is set in relation to the consumption period:

    • with a price announcement on the first day of the month of application (ex-ante)

    • with a price announcement on the first day of the third month of application, i.e. two months after the month of consumption (ex-post)

    • mixed pricing products, combining characteristics of fixed and variable products
  • The orange tariff for consumers with a smart meter. In this case, the billing price varies for certain time zones, and the consumer benefits during the hours when the price is low. They are not yet available, but they are expected in autumn 2024. 

The RAE website offers several tools for the end-consumer on their website4

  • Energy Consumers’ Guide to Digital Consumer Services 
  • Consumer Complaints – myRAE 
  • Hellenic Energy Mediator 
  • Energy Savings 
  • Price Comparison Tool 
  • Electromobility Price Comparison Tool 
  • Consumer Associations 

The Energy Savings tool5 includes advice for the most efficient use of household appliances as well as a calculator of their standard energy consumption and cost. 

Electricity bill 

A Greek electricity bill typically consists of several key components, reflecting the various charges and calculations associated with electricity consumption. RAE has published the following template for the electricity bill: 

The electricity bills are mainly categorized as counter bills (έναντι) and clearing bills (εκκαθαριστικός). The clearing electricity bill reflects the total consumption for the full metered period (typically every four months), adjusted based on any interim bills issued monthly. To generate the counter bill, the supplier estimates consumption using the customer’s consumption history from the previous year. Many suppliers now provide the option for customers to report their consumption online (e.g., via a dedicated app), which allows for a more accurate counter bill calculation. Other types of bills may include corrective or final bills. 

The type of tariff chosen by the end-user should also be clearly mentioned on the bill according to RAE’s guidelines, along with other discounts (eg. Energy vulnerable household discount). 

Apart from the clear cost per kWh, fluctuating charges, other taxes and VAT is applied on each bill, which should be analyzed on the second page of the bill.  

The fluctuating charges, related to the energy consumed include: 

  • Charges for the use of the electricity transmission network  
  • Charges for the use of the electricity distribution network  
  •  Charges for Social Utilities  
  • The Special Emission Reduction Charge (ETMEΑΡ) 

The fixed charges include: 

  • Municipal fees 
  • Municipal taxes 
  • Property tax 
  • ERT (public radio/television provider) tax  
  • Other fees 

Self-consumption 

Despite limited grid access and challenging permitting procedures, self-consumption and collective self-consumption in Greece are making steady progress. Self-consumption is primarily facilitated through net-metering schemes. Collective self-consumption was mainly implemented through the virtual net-metering model, available to energy communities until November 1, 2023. The billing for net-metering schemes is based on the difference between the kWhs produced and consumed. 

In the picture below, we see a negative electricity bill received by a member of the energy community CommonEN in Ioannina, following the first (delayed) clearance by the energy provider occurred, approximately one year after the collective PV park was installed. 

The new scheme for collective self-consumption for energy communities is the virtual net-billing model as described by the upcoming ministerial decision6. The details of how it is going to be implemented are still unclear, but it is expected to happen based on the wholesale and retail energy prices on the production and consumption side. 

Good practices at consuming

Introducing Energy Efficiency (EE) 

Figure 15. Brief introduction to energy efficiency 

Energy efficiency will play a key role to mitigate the effect of fossil fuels in the near future, and each of us is responsible for the correct usage of electricity when consuming. 

The first step to becoming energy efficient is upgrading our consumption to the maximum level of performance. Some tips can help you achieve that goal with no—or low-cost investments. 

  • Be aware of the electricity price and adapt your consumption to reduce the cost of the energy you use: for example, joining Demand Response programmes can lead to better energy usage and, hence, a cheaper electricity bill at the end of the month. Also, if you have a dynamic tariff, such as in Spain, modifying our pattern of consumption to adapt it to the cheaper hours is also a good practice. 
  • Upgrade your lighting. If your building relies on inefficient lighting, such as incandescent, halogen, HID, or T12 fluorescent, you’re missing out on significant savings. Updating your lighting can be a great first step when it comes to making your building an efficient one. 
  • Compare the energy labelling of the different products when buying new home appliances, like a washing machine or a dishwasher. According to the new classification of the EU, upgrading your household appliances from old E-rated to B- or A-rated new ones can lead you to relevant savings in terms of energy consumption at the same time you make better use of electricity. This label has changed recently for a list of appliances and is expected to change for the rest of them in the following years in order to help people understand it. This is the list of the devices that have started changing: 

-Lighting 

– Washing machines 

– Dryers 

– Fridges 

– Dishwashers 

– Televisions 

This relabelling emerges from the need of the end-users for a better understanding of what is represented in these labels. Hence, the EU has created this new range of products going from [A] to [G] devices instead of the past [A+++] to [D], which people found a bit confusing. Also, to be prepared for the coming years and further advances in energy efficiency, all the products were rescaled in the range of [B] (the up-to-now more efficient appliances) to [G] (less efficient), creating a content empty label [A] to be filled, empowering branches to invest into upgrading their current devices. 

This being said, these more efficient appliances are usually way more expensive than others with lower energy efficiency so for an average home, in terms of economical convenience, it may not be worth buying a tier-A appliance. Tier B or C will be cheaper and not much worse in terms of energy efficiency. F and G appliances are not recommended in both efficiency and economic aspects. 

Figure 17. Example of a rescaled product 

When it comes to the usage of the different appliances, there are some insights that can help you reduce energy and water consumption, especially for those more significant in the overall consumption in a typical household, being those devices the fridge and the washing machine. 

  • When using a washing machine, it is useful to realise when this energy consumption is taking place and, as shown in Figure 2, it corresponds to the water heating process. This means that using detergents with good performance at low temperatures and reducing the average water temperature of our washes will help us in this regard. Also, using eco programs when possible will save both energy and water, with both economic and environmental benefits. Ensuring full load washes, cleaning the washing machine’s filters and, if dynamic tariff, adapting the usage to the low tariff hours per day can increase your savings as well. 
Figure 18. Washing machine energy consumption profile 
  • When it comes to the refrigerator, energy efficiency plays a vital role since this appliance will be working all day long, which would mean a high percentage of your electricity bill. A correct usage of this device implies: 
  • Be aware of the best place to install it. If you live in a hot region, avoid installing it near other heat sources or the sun itself. 
  • A correct maintenance. Clean the fridge once a year, ideally twice, or when ice appears. If this occurs too often, maybe is related to the next point. 
  • Check the fridge’s gaskets. These might lose properties with time and your fridge will suffer from infiltrations, which makes the system work worse and with more energy consumption, since now the fridge will refrigerate the air that is coming inside. Furthermore, water inside the air may condense when it gets cold, leading to previous point problems. 
  • Adjust the refrigerator’s temperature properly. A range between 3 and 5 degrees could be enough, and between -20 and -18 degrees for the freezer. Avoid introducing hot food when possible and use the environment as a previous cooling step. 
  • Another appliance with a high ratio in the average consumption of a household is the air conditioner. For good usage of this appliance, some insights that may help us in our daily routine are:  
  • Proper thermostat regulation. According to several studies, the optimal comfort temperature for humans is from 20 to 25 celsius degrees. Avoid extreme cold or hot temperatures, which not only increase energy consumption but also damage the equipment efficiency. 20 degrees for winter and 25 degrees for summer are the optimal thermostat regulation temperatures to optimise both the room temperature and the appliance’s performance. 
  • Air conditioning should be a last resort option. Free and natural air renovation methodologies should be used instead of turning on this appliance when possible. Opening the windows or wearing clothes according to the weather conditions might be enough in some situations 
  • Choose this appliance carefully. Air conditioning devices are usually much more efficient than others, such as fans or electrical heaters. However, this solution should be dimensioned for the room. Correct sizing of the device is crucial to avoid oversizing or undersizing the installation. 

By applying as many steps as possible and keeping this in mind in your day-by-day, you will see your electricity bill decrease while feeling extremely proud of have been able to improve the usage of